Privacy Policy

Rehua Healing

Rehua Healing is committed to protecting your privacy and ensuring that your personal information is handled with care, respect, and integrity.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).

1. Personal Information We Collect

We may collect personal information from you when you:

Make an enquiry through our website
Book a session, workshop, or circle
Contact us by email or phone
Subscribe to updates or communications
Engage with our services online or in person

The information we collect may include:

Your name
Contact details (email address, phone number)
Booking and appointment details
Any information you choose to share that is relevant to your wellbeing or service delivery

We only collect personal information that is reasonably necessary to provide our services.

2. How We Use Your Information

We use your personal information to:

Respond to enquiries and communications
Manage bookings and appointments
Deliver our services safely and appropriately
Communicate important information related to your sessions or participation
Meet legal and regulatory obligations where required

Your information is used only for the purpose it was collected and is not used in a way that is unexpected or unrelated.

3. Sensitive Information

Some services offered by Rehua Healing may involve the sharing of sensitive personal information related to health or wellbeing.

This information is:

Shared voluntarily by you
Treated as confidential
Used only to support your care and experience
Accessed only by the practitioner(s) involved in your service

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared:

With practitioners within Rehua Healing when necessary to deliver services
With trusted service providers (such as booking or website platforms) where required to operate our services
Where required by law

Any third parties we work with are expected to protect your information and use it only for agreed purposes.

5. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Information may be stored securely in:

Password-protected digital systems
Secure booking or website platforms
Email systems used for communication

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

6. Your Rights

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you
Request correction of your personal information if it is inaccurate or incomplete

To make a request, please contact us using the details below.

7. Cookies and Website Use

Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve functionality. These do not identify you personally.

You can choose to disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

The most current version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Rehua Healing

Email: melodynixon@gmail.com